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TERMS AND CONDITIONS

Last updated: June 1, 2023

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the ReportAU.org website (the "Service") operated by ReportAU Pty Ltd ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Use of Service

ReportAU provides vehicle history reports based on information from various sources, including government databases, insurance records, and other third-party sources. The reports are intended to assist you in making informed decisions about vehicle purchases but should not be the sole factor in your decision-making process.

You agree to use the Service only for lawful purposes and in a way that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the Service.

2. Accuracy of Information

While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness, accuracy, or reliability of the information contained in our reports. The information we provide is only as accurate as the data provided to us by our sources.

We are not responsible for any errors or omissions in the information provided, nor for any decisions made or actions taken based on this information.

3. Privacy

Your use of the Service is also governed by our Privacy Policy, which can be found at Privacy Policy. By using our Service, you consent to the collection and use of information as detailed in our Privacy Policy.

4. Payments and Refunds

Payment for our services must be made in advance. We accept various payment methods as indicated on our website.

Our refund policy is as follows:

  • If we are unable to provide a report for the requested vehicle, we will issue a full refund.
  • If your report does not contain the key information advertised for your selected package, you may request a refund within 24 hours of receiving the report.
  • No refunds will be issued for reports that have been successfully delivered and contain the advertised information.

For more details on our refund policy, please refer to our Refund Policy.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of ReportAU Pty Ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both Australia and foreign countries.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

6. Limitation of Liability

In no event shall ReportAU Pty Ltd, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  1. Your access to or use of or inability to access or use the Service;
  2. Any conduct or content of any third party on the Service;
  3. Any content obtained from the Service; and
  4. Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

Our liability is limited to the maximum extent permitted by law. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the greatest extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless ReportAU Pty Ltd and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  1. Your use and access of the Service;
  2. Your violation of any term of these Terms; or
  3. Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

8. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: support@reportau.org
  • By phone: +61 3 9123 4567
  • By mail: Level 12, 120 Spencer Street, Melbourne, VIC 3000, Australia

Providing comprehensive vehicle history reports across Australia since 2015.

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